UH OH! SOMETHING WRONG?
If you experience technical difficulties while trying to view a Virtual Event, try the below tips:
Missing the blue button? Your link to the video should show up in your email as a blue button. However, in some browsers it will look like a blue line instead. Click on the words in the blue line and you will be taken to the video page.
Concurrent views: Your ticket allows you to view the performance on only one device at a time. If your screen shows a message about concurrent users, close the other window where the show is being played.